Access Statement for Bank Cottage Guest House
Introduction
At Bank Cottage Guesthouse we offer a wide variety of accessible facilities.
Pre-Arrival
- Website Accessibility
- Information about Public Transport
- Located in the Centre of Town
Arrival & Car Parking Facilities
- We offer 10 parking spaces
- We offer assistance from car park to entrance
- The car park is tarmac and there is a path to the entrance
- There is rear access to a vehicle once it is parked
- There are no speed bumps
- The contact phone number is displayed externally
- There are Provisions for dogs
- The surface is generally flat and smooth, with a short distance from the car park to the entrance. There are steps at the front but a path at the rear also
Main Entrance, Reception & Ticketing Area
- There is an alternative entrance at the rear of the building
- There are three shallow steps which are wide
- There are clear price signs
- The signage provided is clear
- The main entance and reception are on the ground floor
- There are colour contrast between critical surfaces
Public Areas - Hall, Stairs, Landing, Corridors etc
- The flooring is tiled in the kitchen areas and carpeted in the living areas and bedrooms
- There are teletext and subtitles on televisions
- The signage provided is clear
- The corridors are quite wide
Public Areas - Sitting room, lounges, lobbies etc
- The flooring is tiled in the kitchen areas and carpeted in the living areas and bedrooms
- There are teletext and subtitles on televisions
- The signage provided is clear
- The corridors are quite wide
Additional Information
- The guesthouse is strictly non-smoking
- There are clear signs
- There are fridges available
- There is availability of staff help
- There are emergency call procedures in place
Future Plans
None, due to lack of space for expansion
Contact Telephone & Email Address
Address: 16 Banks Street
Horncastle
Lincolnshire
LN9 5BW
Telephone: 01507 526666
Website: www.horncastle-accommodation.co.uk
We welcome your feedback to help us continually improve if you have any comments please phone 01507526666 or email: juliantyas@tiscali.co.uk
